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Welcome to LuLuLun USA Official Website. Shop LuLuLun Masks. Free US Shipping over $35.

Shipping Policy

Shipping Area:

USA (48 States) ONLY

Shipping Method:

At LuLuLun, we use Fedex shipping carrier and require signature from recipient to avoid delivery loss and to provide the best delivery services. We DO NOT send to any international courier or transportation/shipping centers in USA.

Order and Shipment processing:

At LuLuLun, our business time are Monday - Friday Pacific Time (excluding U.S. federal holidays) and the order cut off time is 6 p.m. (Pacific Time.)

Any order after 6 p.m.(Pacific Time.) will roll over to the next business day shipment processing.

Please allow at least 1 to 5 business days for us to process your order.

If you request to change the shipment address during the shipping process, there will be an additional $15 fee apply to your account

According to the California laws, local sales tax will be apply to the California residential address with their orders.

To avoid any complications with your delivery, we suggest to double check and confirm your Shipping Information and address is correct,

deliverable, and complete (Suite number, Apt number, Room number, Zip code etc.)

Billing Time

Credit card funds authorized for the purchase will be captured only when your order ships from our warehouse. Orders typically ship within 1-2 business days from the time they are received.

Track Package

A shipment notification, including tracking information will be sent to your email address when your order is processed and leaves our facility.

Shipment Delay

At LuLuLun, we try our best to shorten the shipment process time, however, Occasional delays  may occur when the merchandise item is on backorder or is out of stock. We are not responsible for delivery delays due to weather, insufficient address info, holidays, and/or carrier complications.

USA Shipping Fee (48 States)

At LuLuLun, we offer Free FedEx for orders over $35 (excluding taxes) in U.S. all 50 states, or discounted rate of $8 for orders less than $35.

Shipping Method

Orders $34 and Less

Orders $35 and over

FedEx

$8 Flat Rate

FREE

Note: Delivery times are basic on Fedex estimated, there is not 100% guaranteed to arrive within the estimated time frame.

          Please check on your order status to track on the most updated time frame.

Note: FedEx will make three attempts to deliver your package. After the final attempt, FedEx will call the customer

          and inform them of their delivery to be pick up at their near stations.

Note: There will be an additional $15 fee apply to your account if you request the mailing address change during the shipment processing

Note: Above shipment rate only apply to domestic ground packages under 30lbs.   

Note: At LuLuLun, we apologized that we currently Do Not Ship to the Following: 

          PO Box, APO, DPO and FPO 

          Overseas other than USA

          International courier or transportation/shipping centers in USA

Restricted and Hazardous Items  

According to the U.S. Department of Transportation’s restrictions and regulations , some items considered as hazardous materials such as aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, nail polish remover, etc.)  which are restricted to ship on any air transportation, therefore, We suggested to shipped by ground-only transport.

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